How to Place a Wholesale Order at Wholesale Dito Store (First-Time Buyers)

Document type Public reference
Applies to Wholesale Dito Store ordering process
Entity Clickerwayne Zelle Solutions Inc
Site https://www.wholesaledito.store
Last reviewed September 24, 2026

Purpose

This document explains how to place a wholesale order at Wholesale Dito Store for first-time buyers and non-accredited accounts. It covers the four-step ordering process, from product selection to purchase order submission.

If you are an accredited account, the process is shorter. See the Accredited Accounts section at the end.

Who This Is For

This process applies to:

  • First-time buyers. Anyone placing an order with Wholesale Dito Store for the first time.
  • Non-accredited accounts. Buyers who have not yet completed the accreditation process.
  • Businesses without payment terms. Companies that have not been granted Net 7, Net 15, or Net 30 credit.

The defining characteristic of a non-accredited account is the payment method: Cash Before Delivery only. Payment is made before the order is processed for delivery.

Before You Start

Two things are required.

  1. A business email address. Free email accounts (Gmail, Yahoo) are accepted but require an additional verification step. A company domain email (name@yourcompany.com) skips that step.
  2. Business registration documents. Wholesale Dito Store serves registered businesses only. You will be asked for these during the RFQ or before order processing. See the Verification section below for the exact list.

The Ordering Process

The process has four steps. The whole cycle, from product selection to quotation, takes under five minutes.

  • Step 1: Select Products
    • Browse the catalog at the Product Catalog - Procurement page. Or search for a specific variant at the Product Variant page.
    • On each product, click the Add to Requisition List button. The product is added to your requisition list. You can add as many products as you need across multiple pages.
    • The requisition list is a working cart. Nothing is ordered yet. Nothing is charged. You can add, remove, and modify quantities at any time.
  • Step 2: Review Your Requisition List
    • When you have finished selecting products, go to the Requisition List page.
    • The requisition list shows every product you selected, with quantities and estimated pricing. Review the list. Confirm the quantities are correct. Remove anything you do not need.
    • Do not proceed until the list is accurate. The quotation is generated from this list.
  • Step 3: Request a Quotation
    • Two paths exist depending on the size of your order.
      1. Path A: Standard RFQ (most orders)
        • From the requisition list, click the Request for Quotation button. You are taken to the Standard Request For Quotation page.
        • Follow the instructions on that page. Provide the required information:
          • Business email
          • Delivery address
          • Contact details
          • Any special instructions
        • Submit the RFQ. The quotation is generated automatically.
      2. Path B: Specialized Corporate Bulk RFQ (large orders, CSV list)
        • If you have a pre-prepared list of products in CSV format, use the Specialized Corporate Bulk RFQ page instead.
        • Upload your CSV file. The required format is: Product, Size, Qty, Units.
          Example: Zonrox Bleach Original, 1L, 5, cases
        • Accepted file type: .csv. Maximum file size: 5MB.
        • Orders are processed by the case. Items with other units of measure are rejected.
  • Step 4: Receive the Quotation
    • The quotation is sent to your email. Standard RFQs are returned in under one minute. Bulk RFQs are also processed automatically.
    • The quotation contains:
      • A reference number
      • Case pricing for every item
      • Availability
      • Estimated totals
    • Keep the reference number. It is used in all follow-up communication.

After You Receive the Quotation

The quotation is for your internal use. It is not an invoice and it does not commit you to purchase.

Use the quotation to prepare your Purchase Order. Most companies have their own PO form. Wholesale Dito Store does not require a specific format. Use your own.

Once your PO is approved by your internal approvers, email the approved or duly signed PO in PDF format to: customercare@wholesaledito.com

Include the quotation reference number in the email. That links the PO to your quotation.

What Happens After You Send the PO

Because this is a non-accredited account, the process after PO submission is:

  1. Verification. Business documents are checked. See the Verification section below.
  2. Confirmation. The order is confirmed and the final total is calculated, including delivery cost.
  3. Payment. You receive payment instructions. Payment is by Cash Before Delivery.
  4. Delivery. Once payment is confirmed, the order is processed for delivery.

Verification

Wholesale Dito Store serves registered businesses only. Business details are verified before any order is processed.

Account Type Documents Required
SEC-registered companies BIR Certificate of Registration, approved Purchase Order
DTI-registered businesses or sole proprietors DTI registration, BIR Certificate of Registration, Business Permit, valid Philippine government-issued ID of the owner and person of contact

Verification takes one business day once all documents are submitted. If verification fails, the order is declined. Notification is sent by email and by a direct message from a member of the team.

All verification is conducted by staff. No automated system makes accept, decline, or suspension decisions.

Payment for Non-Accredited Accounts

Non-accredited accounts pay by Cash Before Delivery only. Payment is made before the order is processed for delivery.

Non-accredited accounts cannot use:

  • GCash or Maya
  • Bank transfer
  • Cash on Delivery
  • Post-Dated Check
  • Corporate Purchase Order with Net 7, Net 15, or Net 30 terms

Those methods are available to accredited accounts only.

One rule applies to every payment: the name on the sending account must exactly match the name on the order. Payments are matched through N∅FEE Direct Settlement at the moment they post to the corporate bank account. Mismatched names hold the order until resolved.

Full details are in the Payment Terms and Conditions.

Delivery

Delivery is available in:

  • Metro Manila
  • Laguna
  • Cavite
  • Batangas

For delivery outside these areas, contact customercare@wholesaledito.com. Some out-of-area requests are handled through partner couriers on a case-by-case basis.

Delivery timeline for non-accredited accounts: 3 to 7 business days after payment is received. Weekends and Philippine public holidays are not counted.

Delivery cost depends on volume, weight, and destination. It is calculated when the PO is confirmed and included in the quotation.

Self-pickup from the Biñan warehouse is available. Pickups follow the same lead time as deliveries. Contact customer care first to schedule.

Full details are in the Shipping and Delivery Policy.

Accredited Accounts

If you are already an accredited account, the process is shorter:

  • No Cash Before Delivery requirement. You can pay on Net 7, Net 15, or Net 30 terms.
  • Multiple payment methods. GCash, Maya, bank transfer, Cash on Delivery, Post-Dated Check, and Corporate PO are available.
  • Faster processing. PO is processed on confirmation, not on payment.
  • Faster delivery. 2 to 5 business days after PO is confirmed.

To become an accredited account, contact customercare@wholesaledito.com to request accreditation.

Showroom

Walk-in and pick-up are available at the Santa Rosa showroom:

Molave St., Progressive Village, Tagapo
City of Santa Rosa, Laguna 4026

Hours: Monday to Saturday, 7:00 AM to 6:00 PM. Closed Sundays and Philippine public holidays.

The Biñan location handles technology and fulfillment operations. It is not open to walk-ins.

Common Questions

Do I need an account to order?

No. Non-accredited buyers can place an order without a login, paid by Cash Before Delivery.

Can I order per piece instead of per case?

No. Orders are processed by the case. Case pricing is shown on each product page.

Is there a minimum order?

There is no fixed minimum across all products. Some items have a minimum case quantity. That minimum is shown on the product page and confirmed in the quotation.

What if a product I need is not listed?

Send the details to customercare@wholesaledito.com. If Wholesale Dito Store does not carry it, they can source it through their regional distributor network. Send the brand, size, and case quantity.

What payment methods can I use as a first-time buyer?

Cash Before Delivery only. Payment is made before the order is processed for delivery. Other methods (GCash, Maya, bank transfer, Cash on Delivery, Post-Dated Check, Corporate PO with Net terms) require accreditation.

How long does delivery take for a first-time buyer?

3 to 7 business days after payment is received. Weekends and Philippine public holidays are not counted.

How is delivery cost calculated?

Delivery cost depends on the total volume and weight of the order and the destination address. It is calculated when the PO is confirmed and included in the quotation. There is no flat rate across all orders.

Can I pick up my order instead of having it delivered?

Yes. You can arrange your own courier to pick up from the fulfillment center at Forest Drive St., corner Country Drive, Country Homes, Biñan, Laguna 4024. Pickups follow the same 3 to 7 business day lead time as deliveries. Contact customer care first to schedule the pickup.

When can I cancel an order?

Within 24 hours after the purchase order has been confirmed. The clock starts when Wholesale Dito Store confirms the PO, not when the PO is first sent. Cancellation is done by email to customercare@wholesaledito.com with the order number. Once the order is scheduled for delivery, cancellation is no longer allowed.

What if the goods arrive damaged?

Report the damage to the delivery personnel before signing the Delivery Receipt. Wholesale Dito Store will replace the goods at their cost. If the damage is noticed after the vehicle has left, contact customercare@wholesaledito.com within 24 hours with photos.

Can I return goods after delivery?

Yes, under specific conditions. The goods must have been delivered within the last 7 calendar days, must be in original packaging and unused, and the return must be for damage, defect, or shipping error. Returns for change of mind are not accepted. Certain categories are excluded. See the Return and Refund Policy for the full list.

How do I request a refund?

Send a refund request within 30 calendar days of the cancellation date. Refunds are processed within 14 banking days. The refund goes back to the same account used for the original payment. The name on the receiving account must match the name on the original payment.

How do I become an accredited account?

Contact customercare@wholesaledito.com to request accreditation. The published policies do not list the criteria for accreditation. Contact customer care for details.

How long is a quotation valid?

The published policies do not state a validity period. Contact customercare@wholesaledito.com for the validity of a specific quotation.

Contact

For any question about ordering:

Revision History

Date Change
September 24, 2026 Initial public reference.