General Information
-
What is Wholesale Dito Store?
Wholesale Dito Store is an exclusive, member-only eCommerce platform managed by Clickerwayne Zelle Solutions Inc., a duly registered company in the Philippines. It caters primarily to businesses seeking bulk purchases at competitive prices.
-
Who operates WholesaleDito.store?
The platform is owned and managed by Clickerwayne Zelle Solutions Inc., a registered company focused on delivering cost-effective solutions for wholesale buyers.
-
How does WholesaleDito.store differ from other eCommerce platforms?
Unlike traditional eCommerce platforms, WholesaleDito.store offers exclusive membership by invitation only, providing members with privileged access to wholesale prices and premium services.
-
Is WholesaleDito.store open to the public?
No. Only approved members can shop directly on the platform. However, non-members can still place orders by sending a Purchase Order (PO) via email to our customer care team.
-
What products are available on WholesaleDito.store?
We specialize in Fast-Moving Consumer Goods (FMCG), including beverages, household products, personal care items, and more, all sourced from reputable local manufacturers and distributors.
-
How can our company become a member of WholesaleDito.store?
Membership is by invitation only. Eligible accounts/companies must meet specific requirements determined by Clickerwayne Zelle Solutions Inc.
-
What are the requirements to qualify for membership?
Qualification is based on factors such as business size, purchasing volume, and order frequency. Details on eligibility can be provided upon inquiry.
-
How will we know if our company have been invited?
If you qualify, you will receive an official invitation via email with instructions on how to activate your account.
-
Can individuals become members, or is membership limited to businesses?
While the platform primarily serves businesses, select individuals with high purchasing capacity may also qualify for membership.
-
Can I request an invitation?
No. Membership invitations are extended exclusively by Clickerwayne Zelle Solutions Inc. based on internal qualifications and approval.
-
Is there a membership fee for WholesaleDito.store?
No, there is no membership fee. However, members must meet ongoing purchasing requirements to maintain access.
-
What benefits do members receive?
Members enjoy exclusive wholesale pricing, premium delivery and customer support, early access to new products, and trade discounts.
-
How long does membership last?
Membership is valid for one year and subject to renewal based on meeting purchasing requirements.
-
Can my company membership be revoked?
Yes, memberships can be revoked if terms and conditions are violated or if purchasing requirements are not met.
-
How do members place orders?
Members can log into their accounts, browse available products, add items to the cart, and complete checkout directly on the platform.
-
Can non-members place orders?
Yes, non-members can send a Purchase Order (PO) to our customer service via email. Orders will be processed manually.
-
What information is required for non-members to place a PO?
Non-members should include the following in their PO:
- Full name or company name
- Contact details
- Product names, quantities, and SKU (if applicable)
- Shipping address
-
What payment methods are accepted?
We accept bank transfers, credit/debit cards, and other secured payment methods. Specific details will be provided upon order confirmation.
-
Can I modify my order after placing it?
Modifications can only be made before the order is processed. Contact our customer care team immediately for assistance.
-
Is there a minimum order quantity (MOQ)?
Yes, both members and non-members are required to meet a minimum order quantity.
-
Can I cancel my order?
Orders can be canceled before they are processed. Please contact customer care for assistance.
-
Do you offer free delivery?
Members and non-members may receive premium and free delivery depending on the volume of their orders and shipping destination.
-
Do you offer international shipping?
Currently, we only ship within the Philippines.
-
How long does delivery take?
Delivery times vary depending on location and shipping method. Orders within Metro Manila typically take 3–5 business days.
-
How can I track my order?
Orders can be tracked through Track My Order page
-
Can I modify my order after placing it?
Modifications can only be made before the order is processed. Contact our customer care team immediately for assistance.
-
Is there a minimum order quantity (MOQ)?
Yes, both members and non-members are required to meet a minimum order quantity.
-
Can I cancel my order?
Orders can be canceled before they are processed. Please contact customer care for assistance.
-
How to update account details?
Members can update their information through the account dashboard.
-
What should I do if I forget my password?
Use the "Forgot Password" link on the login page to reset your password.
-
Are my personal and company information secured on WholesaleDito.store?
Yes, we use advanced security protocols to protect all user information. We use data encryption.